MAC+ Account Help Page

Setting a low uses alert When your number of forms drops below a specified amount, the numbers displayed on the account balance page will be in red, and a red alert symbol will appear beside the product name.   To set the low token alert Click Account Settings in the left menu. The Account Settings page appears.…

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How to transfer clients The admin client management feature lets you transfer clients between yourself and a sub-user, or from one sub-user to another. This could be useful when you or a sub-user is out sick, on maternity leave, or otherwise not available. Note: The admin client management feature is only available to account administrators…

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How to view your account balance You can view your account balance for all the assessments you have access to. You are able to view the number of uses left for each assessment, broken down by form type (if applicable). If any of your amounts has fallen below the Low Uses Alert that you set, numbers for…

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How to change your account settings The Account Settings page lets you change your password, modify your overdue settings, and set a threshold for a low uses alert.   To change your account settings Click Account Settings in the left menu. The Account Settings page appears. This is where you manage your account information. Click the hotspots…

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How to view your usage history You can view your usage history for all the assessments you have access to. You are also able to view how many uses were consumed during a specific time period.   To view usage history Click Manage Inventory > View Usage History in the left menu.The View Usage History page appears.…

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How to view your reports After a report has been generated, it is available on the View Report page for that specific product. Be aware that the reports will be deleted 7 days after being generated. After that, you must regenerate the report in order to view it again.   To view a generated report…

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How to generate a report After an assessment has been completed, you can generate a report. Depending on the assessment, there are different report types available. Generally speaking, they fall into two categories: An assessment or interpretive report is based on a single completed assessment, while Progress and Comparative reports are based on multiple assessments.…

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How to enter responses After a rater or client completes a paper form, you need to enter the responses into the assessment portal.   To enter responses Click Enter Responses on the Dashboard. (You can also click Enter Responses on the Express Launcher page or a product landing page, in which case you would then skip to step 3…

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How to conduct a local administration In some cases, you will want to conduct a local administration, where the rater sits down at your computer and completes the assessment.   To conduct a local administration Select the Local Administration icon for a product. This could be on the Express Launcher page or a product landing page.A list…

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How to select an assessment method When you select the big blue “GO” button on the Home Page, the Express Launcher opens. This shows a list of all the products you have access to, along with the following choices for each: Email Invitation Local Administration Print Paper Forms Enter Responses To select an assessment method,…

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How to print a paper form You can access PDF versions of the assessments to print and distribute to raters. You can then use the portal to score the responses.   To print a paper form Select the Print Paper Forms icon for a product. This could be on the Express Launcher page or a product landing…

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How to create an invitation In order to conduct a remote administration, you need to send an invitation email to your raters. This email contains a link to compete the assessment online.   To create an invitation Select the Email Invitation icon for a product. This could be on the Express Launcher page or a product landing…

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How to send reminders When you send out an invitation to complete an assessment, the invitation is considered pending until the assessment is completed. To urge a rater to complete an assessment, use the send reminders feature.   To send a reminder to complete a specific form Click Send Reminders on the dashboard (you can also click Pending…

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How to manage clients Before you can assess a client, you need to add them into the system. This is done on the My Clients page. The My Clients page shows a table of your clients organized under two tabs: Active and All. The Active tab allows you to view only those client profiles that you are currently working on.…

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How to use the Completed Assessments page All of your completed assessments and generated reports are displayed on the Completed Assessments page. If your account has been upgraded from the old Assessment Center to the Online Assessment Center+, you will find all your generated reports and completed assessments on the Completed Assessments page. This includes any…

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How to use the quick tools When you select a product from My Assessments, you are taken to that product’s landing page. The page includes a summary of the assessment, details on the age range and forms, and a quick tools section. The quick tools give you easy access to the most common assessment tasks:…

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How to use the Home page When you log in to the Online Assessment Center+, the Home page appears. From here you can add clients, send invitations, enter responses, send reminders, and generate reports. To see what forms you have available, click Manage Inventory in the left menu, and then select Account Balance from the…

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