Help and Support

  • YARC Training Webinars

    Make the most of York Assessment of Reading for Comprehension (YARC) Australasian adaptation PAA teamed up with SPELD to provide you with the training webinars for the most popular YARC. The York Assessment of Reading for Comprehension (YARC) enables teachers to assess the reading and comprehension skills of children aged 5 to 18 years, and…

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  • LightSail FAQ

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  • PAR e-Manuals FAQs

    What is the format? e-Manuals can be downloaded via the original confirmation email or  from the My Downloads page on parinc.com to one specific device. They may also be viewed via a web browser through PARiConnect, PAR’s online assessment platform. To view e-Manuals online Log in to your existing PARiConnect account and click on the Digital Library link in the Quick Links section.…

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  • MAC+ Account Help Page

    Hello, how can we help you? Welcome to the MAC+ help page! Below you will find all the information you need to conduct assessments on the MHS Assessments Center+. Just click on a link to proceed. Navigating the MHS Online Assessment Center+ Setting up Clients and Raters Conducting an Assessment Generating Reports Managing your Account…

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  • User Support

    Supported Viewing PlatformsOur website is best viewed in 1920 x 1080 screen resolution. The website is fully supported on the following browsers: Google Chrome v100+ Microsoft Edge v100+ Safari v14+ Mozilla Firefox v100+ For technical support, please contact PAA through the Contact Us page or by phone.

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  • Shipping

    PAA distributes assessment materials to appropriately qualified customers within Australia and New Zealand only. Most goods ordered requiring shipping will incur a freight/handling charge as follows: Australian Customers Add 7.5% of the order value for freight/handling (to a maximum of $66 incl gst.) New Zealand Customers Add 12.5% of the order value for freight/handling (to…

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  • Authorised Financial Account Users

    PAA know that our professional clients are busy people.  We realise that you may rely on an associate or ancillary staff to make general enquiries, submit orders and pay bills on your behalf. Alternatively, you may have a professional partner in your practice and you wish to ensure only one financial account is established with PAA so…

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  • User Levels

    User Level Qualifications All assessment products in our online catalogue are restricted for purchase and use by appropriately qualified Professionals. All test purchasers must be registered with PAA at an appropriate level before any testing materials will be supplied. Don’t have a customer account with PAA yet? Upon registration, PAA will assign qualified professionals with a…

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  • Terms & Conditions

    PLEASE READ THESE TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern paa.com.au’s relationship with…

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  • Useful Links

    Here are some useful links: Australian Psychological Society Australian Health Practitioner Regulation Agency – AHPRA Australian Human Resources Institute

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  • Workshops/Training

    PAA supports the professional use of our products by launching our new PAA training portal. PAA Training Portal Here you will be able to: Customised In-House Workshops PAA also offer customised in-house workshops for organisations requiring group training/certification. Contact PAA for further information or go to the Members Login to register online.

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  • Copyright Notice

    Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following disclaimer, together with our terms and conditions of use. The information contained in this website is for general information purposes only and is provided by paa.com.au. While we endeavour to keep…

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  • Privacy Policy

    YOUR PRIVACY Last updated: 13 March 2023 At paa.com.au, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximise the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and…

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